Our mobile health team is consisted of many highly trained and experienced medical professionals including RNs providing triage, Physicians Assistants (PAs), Nurse Practitioners (NPs) and Board Certified Medical Doctors (MDs).
Teams are Responsive
Because we work as a team, we can be more responsive to changes as they occur. If a patient’s condition worsens, these changes are generally reported to our triage staff by the patient, family, or community in which the patient resides. Our triage team is comprised of MAs, LPNs, and RNs. With guidance from the provider and by absorbing the information within a patient’s chart, they are prepared to order any referrals, lab work, Xrays or changes to medications quickly. Furthermore, working as a team provides a change in condition with additional oversight and accountability which lends itself to fewer mistakes and improved patient outcomes.
Teams Increase Satisfaction
Research, and our own experience over the last 10 years shows that patients are more satisfied with their care when health care professionals collaborate. Our health care team and our patients experience less stress because each member of our team fulfills their duties, knowing their counterparts are working toward coordinated goals. Because the roles are clear among our team members, there is less confusion about patients’ treatment plans. At the same time, our patients also experience a sense of easier access to care, and greater clarity about their treatment and expected outcome.
Teams Decrease Hospitalization
Research has shown that an organizational benefit of teamwork is the reduction of unanticipated re-hospitalizations. These admissions increase both the overall cost associated with a patient’s care as well as the stress burden to the patient. This is in addition to the effects of the worsening condition itself. Working as a team provides, among other benefits, additional oversight and accountability which lends itself to fewer mistakes and improved patient outcomes.
Our MDs accompany our PAs and NPs regularly while they see patients to provide insight and understanding so that they can deliver ever more competent and caring service to our patients.
Examples of our teamwork